Kebijakan Privasi
We (also referred to as "Our" or "Us") are committed to protecting your Personal Data and privacy.
This Privacy Policy explains how we collect and store information you provide through the https://kokohmilikarta.com website (Kokoh Milikarta).
The following principles will be upheld:
Kami ingin Anda memiliki informasi yang cukup untuk membuat keputusan yang tepat mengenai penggunaan dan pemrosesan Data Pribadi Anda. Kami menggunakan berbagai metode untuk menyampaikan informasi yang relevan, dan jika ada detail tertentu yang perlu Anda ketahui, kami akan menyampaikannya pada waktu yang tepat. Kami siap menjawab pertanyaan apa pun terkait batasan yang ditetapkan oleh hukum.
1. Ruang Lingkupnya?
This Policy explains what types of Personal Data Kokoh Milikarta collects from individuals, and how Kokoh Milikarta processes, shares with third parties, and secures that data.
This Policy applies to information linked to identified or identifiable individuals. An identifiable individual is someone who can be recognized directly or through a combination of additional information we hold or can access.
For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its management, organization, and storage.
Our Services are intended for a general audience and are not designed for individuals under the age of 18. We do not knowingly solicit or collect information from anyone under 18, nor do we knowingly permit such individuals to use our Services. If we become aware that we have collected information relating to a minor, we will delete it promptly.
2. Informasi Pribadi Apa yang Kami Miliki tentang Anda?
When you access our services, channels, or website, we collect personal data. Depending on the situation, we may request personal data directly from you, collect it by analyzing how you use our services or service channels, or receive it from our third-party partners.
3. You are not required to disclose personal information to the company. However, doing so may limit the services we can provide or restrict your access to the website.
You are not required to provide us with any Personal Data. In certain circumstances, choosing not to do so may prevent us from delivering our Services or granting you access to the website.
4. What types of personal data do we collect? When you visit our website, we collect the following personal data:
This includes information about your online activity logs, traffic data (such as your IP address, access dates, and access times), language preferences, software crash logs, browser type, and device information. This information is non-personal and cannot be used to identify you.
Personal Data You Provide to Us: any personal data you voluntarily share with Us when connecting to a third-party online trading platform through Us.
Personal information you provide directly to a third-party platform to facilitate transactions: this includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Personal Data Processing
Data Pribadi Anda diproses oleh Perusahaan untuk tujuan yang dijelaskan dalam bagian ini, berdasarkan dasar hukum yang berlaku.
Tanpa dasar hukum yang sah, Perusahaan tidak dapat memproses Data Pribadi Anda. Dasar hukum yang dapat digunakan oleh Perusahaan untuk memproses Data Pribadi Anda adalah sebagai berikut:
- You have given your consent for your personal data to be processed for one or more specified purposes. This applies when you submit personal information through the Website for forwarding to a third-party trading platform.
- In some cases, we or third parties may need to process your data to pursue legitimate interests — such as improving our Services or defending legal claims.
- Processing is required to comply with legal obligations.
For more information about the processing used to protect legitimate interests, please contact us by email.
Below is a list of the reasons and legal bases we may apply in relation to the Personal Data you provide to us.
Cakupan, Dasar Hukum
1. At your request, we may share your personal data with third-party companies to facilitate access to digital trading services.
You have given your consent for your personal data to be processed for one or more specified purposes.
2. To address your requests, questions, or concerns. Personal Data is required to respond to any inquiries you may have about our Services.
Processing is necessary to serve the Company's legitimate interests or those of a third party.
3. Personal data is processed to fulfill applicable legal, administrative, judicial, or regulatory obligations.
Processing is required to ensure compliance with legal obligations.
4. We may use your personal data to improve our Services. This includes any error or malfunction reports we collect in connection with the Services.
Processing this request requires working in the target language as specified — the source is Indonesian and the directive states "Work strictly in the original language." Kepentingan sah Perusahaan atau pihak ketiga mengharuskan pemrosesan data tersebut.
5. To prevent fraud and misuse of our Services
Processing this data is necessary to serve the legitimate interests of the Company or relevant third parties.
6. To carry out and manage activities in accordance with our Service requirements, including back-office operations, business development, strategic decision-making, and oversight mechanisms.
Processing is necessary to serve the Company's legitimate interests or those of a relevant third party.
7. To conduct statistical and other analytical assessments, we apply a range of analytical techniques — including statistical methods — to support informed decision-making across various issues.
Processing of personal data may be required to serve the legitimate interests of the Company or a third party.
8.
To protect our assets, rights, and interests — as well as those of third parties — we may process Personal Data to establish or defend legal claims.
We may also process Personal Data to protect our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and relevant terms, conditions, or policies.
Processing of personal data may be required to serve the legitimate interests of the Company or a third party.
6. Pengalihan Data Pribadi kepada Pihak Ketiga
We may share personal data with third-party service providers that support our operations, including IP address hosting and storage providers, as well as user experience analytics services.
You may also request that we transfer certain personal data about you to a third-party trading platform of your choosing. In such cases, we will share the personal data you have provided to us directly with that platform. Your personal data will then be subject to that platform's privacy policy. Personal data may be shared with more than one trading platform.
We may also share personal data with affiliated entities or business partners where necessary to maintain, improve, or expand the products and services we provide to our customers.
Where required to protect the rights or assets of third parties, we are permitted to disclose personal data to regulatory, local, or other competent authorities.
Additionally, we may share personal data with prospective investors or acquirers, or with lenders to the Company or other entities within the group, in connection with a transaction (including any transfer or sale of Company or group assets), or as part of a merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other business within the group.
7. Cookies and Third-Party Services
We may use third-party services, such as advertising providers and analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit a website. They collect information about your browsing preferences and habits to improve your experience, remember your settings, and tailor products and services that may be relevant to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to access the website again without starting from scratch.
Jenis Cookie:
Penggunaannya disesuaikan dengan tujuan masing-masing:
1. Cookies sangat diperlukan
These cookies are required to access the features you've requested and browse our website. They enable your device to download and stream data, navigate site features, and return to previously visited pages.
Cookies collect personal data — such as your username and last login date — to verify your session. This data is automatically deleted when you close your browser (session cookies).
2. Cookie Fungsionalitas
Cookies let us recognize you on each visit and remember your preferences and settings.
Cookies collect personal data — such as your username and last login date — to verify your session. This data is deleted when you close your browser (session cookies).
3. Cookie untuk performa
Cookies are used to collect statistical data on site performance and support ongoing improvements, including analysis of how our website is used.
Cookies store anonymous data that is not linked to any identified or identifiable individual. Some cookies are deleted when you close your browser. Others remain stored indefinitely.
Cookies Blocked or Deleted
To block or delete cookies, you'll need to update your browser settings. Below are links to help you do this for the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that some or all Website features and functions may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Penyimpanan data pribadi Anda
We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for any longer period permitted by applicable law, regulation, or regulatory order.
We share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for the following 12-month period.
We conduct routine reviews of retained personal data to confirm it is no longer required.
9. Transfer of personal data to third countries or international organizations
Your personal data may be transferred to other countries (i.e., to a third country outside your country of residence) or to international organizations. The Company takes all necessary steps to protect the personal data you provide and to ensure that data users can assert their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfers to a third country or international organization that the European Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- Transfers are made under a legally binding and enforceable agreement between public bodies or authorities in accordance with Article 46(2)(a).
- Data transfers are conducted in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For information on the security measures applied to protect your personal data when transferred to third-party countries or international organizations, contact us at info@kokohmilikarta.com
10. Keamanan Data Pribadi
We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or modification.
We cannot guarantee that the security of your Personal Data will be error-free at all times, nor can we accept liability for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorized third-party access, or causes beyond our control.
Where required by legal or other obligations outside our control, we may be required to disclose Personal Data relating to you to third parties, such as public authorities. In such cases, we cannot control the level of security those third parties apply to your Personal Data.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you submit to us via the internet.
11. Links to third-party websites
This website may contain links to third-party websites and applications. Those sites and applications are not under our supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through third-party sites or applications.
Before accessing or using any third-party site or application, we recommend reading their privacy policy carefully. Exercise caution when sharing personal data with any third party.
12. Changes to This Policy
Before accessing or using any third-party website or application, we recommend reading their privacy policy carefully. We also advise against sharing any personal data with them without reviewing how it will be used.
13. Your rights regarding your personal information
You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer require. You may also restrict the scope of how your Personal Data is processed.
If you are an EEA resident, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, send an email to the address below.
Right of Access
You may request confirmation of whether we are processing Personal Data about you and, if so, access to that Personal Data.
We will provide an electronic copy of the Personal Data being processed and may charge a reasonable fee for additional copies. Data will be made available electronically upon request.
The right of access must not adversely affect the rights and freedoms of others. Where a request would do so, we may refuse or limit our response accordingly.
Right to Rectification
You may request correction of inaccurate Personal Data. Where Personal Data about you is incomplete, you may request that it be completed, taking into account the purposes of processing.
Right to Erasure
This right applies where: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under EU or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be stored with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural person, or on grounds of significant public interest within the EU or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to us in a structured format.
You may also request that your Personal Data be transferred directly to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure, and the transfer must not adversely affect the rights or freedoms of others.
Right to Object
You may object at any time to the processing of Personal Data about you that is based on our legitimate interests or those of a third party, including profiling based solely on those interests. Where we cannot demonstrate compelling legitimate grounds that override your rights, interests, or freedoms, or where processing is not necessary for the establishment, exercise, or defense of legal claims, we will cease processing.
You may object at any time to the processing of your Personal Data for direct marketing purposes.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the supervisory authority in your jurisdiction.
You may appeal to the supervisory authority established by your Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the EU.
EU and Member State law may limit your rights in relation to your Personal Data as described in this section.
We will respond to requests made under these rights within one month of receipt. Where necessary, given the nature or volume of requests, this period may be extended by a further two months. We will notify you of any such extension, along with the reasons for it, within one month of receiving your request.
Unless otherwise restricted under this section, information provided in response to your rights requests will be provided free of charge. Where a request is manifestly unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable administrative fee or decline to act on the request.
Where we have reasonable doubt about the identity of the person submitting a request, we may ask for additional information to verify identity before proceeding.